Design, Delivery & Implementation - Fifth Element Solutions
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Design, Delivery & Implementation


Leading Global Data Centre


April 2012 - April 2015

Our Work, Strategy & Business Management Systems
About This Project

ISO9001 – Design, Delivery and Implementation


Tracy worked closely with the senior management team of a large London Data Centre with a 12-month deadline to craft out a new ISO9001 Management System. Working from scratch she assisted the teams in writing processes for all areas of the business and built out a management system. Tracy audited all staff and created a scoring system with average scores per team published. The system achieved awarding body certification within a year, with zero non-conformances raised. Year two surveillance external awarding body certification also attracted zero non-conformances, due to quality management teamwork, the drive for continual improvement and a robust auditing platform.