Leading Global Data Centre
April 2012 - April 2015
ISO9001 – Design, Delivery and Implementation
Tracy worked closely with the senior management team of a large London Data Centre with a 12-month deadline to craft out a new ISO9001 Management System. Working from scratch she assisted the teams in writing processes for all areas of the business and built out a management system. Tracy audited all staff and created a scoring system with average scores per team published. The system achieved awarding body certification within a year, with zero non-conformances raised. Year two surveillance external awarding body certification also attracted zero non-conformances, due to quality management teamwork, the drive for continual improvement and a robust auditing platform.